Assitive Technology and Libraries

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Assistive Technology and Libraries

Does investing in Assistive Technologies automatically create benefits for disabled patrons? In the article “Analyzing Service Divide in Academic Libraries for Better Serving Disabled Patrons Using AssistiveTechnologies”, written by Devendra Potnis and Kevin Mallary, suggests that it might not. The article notes that libraries are unable to adequately meet those patrons’ needs. “Many individuals with severe cognitive disabilities... do not receive adequate accommodations to promote success.” (Potnis & Mallary, 2021 pg 880). So what are some of the challenges academic libraries encounter when offering these services to patrons with disabilities through Assistive Technologies? (from here on assistive technology will be referred to as AT)

  • Resource Allocation:

Ensuring adequate funding and resources for acquiring and maintaining AT can be difficult. Budgets often limit the ability to update or purchase current AT devices and software.

  • Training Expertise:

Staff may require specialized training to effectively assist patrons using AT. Continuous professional development is needed to keep up with new technologies and accessibility practices. 

  • Accessibility of Digital Resources:

Ensuring that digital resources, such as e-books, databases, and websites are accessible can be complex. This includes making sure that these resources are compatible with the screen readers and other AT.

  • Physical Space and Infrastructure:

Modifying a physical space to accommodate AT and ensure accessibility can be challenging. This may involve reconfiguring library layouts, adding adaptive work stations, and ensuring compliance with ADA codes and standards

  • Collaboration and coordination:

Effective coordination between library staff, IT departments, disability services, and external vendors is essential but can be difficult to manage. Collaborating is necessary to make sure that AT is effectively integrated and maintained.

  • Awareness and Outreach:

Increasing awareness among patrons and staff about the availability and benefits of AT is crucial. This involves information and education on the campus community about the resources and services available to them.

In conclusion, researchers found more understanding of  the diverse needs of patrons with disabilities and providing tailored solutions can be challenging. Regular assessments and user feedback are necessary to ensure services remain relevant and effective. More ongoing training, adequate funding, policy development, and effective collaboration among all patrons involved 

Work cited 

Potnis, D., & Mallary, K. (2021). Analyzing service divide in academic libraries for better serving disabled patrons using assistive technologies. College & Research Libraries, 82(6). https://doi.org/10.5860/crl.82.6.879 




 

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